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Patient Insurance Process*
MyCartilageCare can provide patient support by helping to manage the insurance process. MyCartilageCare provides patient benefit investigation, predetermination/prior authorization assistance, and reimbursement support.
Step 1
Download and complete Patient Enrollment Form. Submit Patient Enrollment Form and all requested documentation to MyCartilageCare. For guidance, please see the MyCartilageCare Dictation Roadmap, located in the Resource Library.
Step 2
From the list below, select patient’s specific insurance carrier for medical inclusion criteria (if carrier is not listed, please call MyCartilageCare at 877-872-4643 for more information). For patients who do not meet the specific criteria of their insurer, additional documentation should be submitted with the Patient Enrollment Form. Letter of Medical Necessity Guidance and a Letter of Medical Necessity Template are included in the Resource Library.
Please choose patient insurer:
- Aetna
- Anthem
- Blue Cross Blue Shield Federal Employee Program
- Blue Cross Blue Shield of Alabama
- Blue Cross Blue Shield of Arizona
- Blue Cross Blue Shield of Arkansas
- Blue Cross Blue Shield of Florida
- Blue Cross Blue Shield of Georgia
- Blue Cross Blue Shield of Kansas
- Blue Cross Blue Shield of Kansas City
- Blue Cross Blue Shield of Louisiana
- Blue Cross Blue Shield of Massachusetts
- Blue Cross Blue Shield of Minnesota
- Blue Cross Blue Shield of Mississippi
- Blue Cross Blue Shield of Nebraska
- Blue Cross Blue Shield of North Carolina
- Blue Cross Blue Shield of North Dakota
- Blue Cross Blue Shield of Rhode Island
- Blue Cross Blue Shield of South Carolina
- Blue Cross Blue Shield of Tennessee
- Blue Cross Blue Shield of Vermont
- Blue Cross Blue Shield of Wyoming
- Blue Cross of Idaho
- Blue Shield of California
- BlueShield NE New York
- Capital Blue Cross
- Carefirst
- Carelon Benefits Management
- Cigna
- Emblem Health (ConnectiCare)
- Evicore
- Evolent
- Excellus BCBS
- Fallon Health
- Health Alliance
- Health Care Services Corporation: BCBS of IL, OK, MT, NM, TX
- HealthNet
- HealthPartners
- Highmark
- Highmark of Westen NY
- HMSA
- Horizon (Carelon Benefits Management)
- Horizon (Turning Point)
- Humana Medicare Advantage
- Independence Blue Cross
- Iowa Health and Human Services—Medicaid
- Kaiser Permanente - Foundation Health Plan of Washington
- Mass General Brigham Health Plan
- Medica
- Medical Mutual of Ohio
- Molina Healthcare
- Payors Without Formal Medical Policy Criteria
- Premera
- Quartz
- Regence
- SelectHealth
- Tufts
- United
- United Medical Resources (UMR)
- VHA Office of Integrated Veteran Care
- Wellmark
Step 3
Fax the completed patient enrollment form to MyCartilageCare at 855-803-9485.
*Nothing contained herein is intended, nor should it be construed, to suggest a guarantee of coverage or reimbursement for any product or service. Check with the individual insurance provider regarding coverage.
Resource Library
Materials are available to help support insurance reimbursement and billing. Additional questions may be directed to MyCartilageCare at 877-872-4643.
A dedicated MyCartilageCare Case Manager is committed to offering comprehensive support tailored to your individual insurance requirements and treatment goals. Call 877-872-4643 or email info@MyCartilageCare.com.