MyCartilage Care can provide patient support by helping to manage the insurance process. It offers:
- Patient benefit investigation
- Predetermination and prior authorization management
- Reimbursement support
Help your patients reach their cartilage treatment goals by following the steps below:
Step 1
Download and complete Patient Enrollment Form. Submit Patient Enrollment Form and all requested documentation to MyCartilage Care. For transcription guidance, please see the MyCartilage Care Dictation Roadmap, located in the Resource Library below.
Step 2
From the list below, select patient's specific insurance carrier for medical inclusion criteria (if carrier is not listed, please call MyCartilage Care at 877-872-4643 for more information). For patients who do not meet the specific criteria of their insurer, additional documentation should be submitted with the Patient Enrollment Form. Letter of Medical Necessity Guidance, Letter of Medical Necessity Template, and Patella Clinical Packet are in the Resource Library below.
- Aetna
- Anthem
- Blue Cross Blue Shield Federal Employee Program
- Blue Cross Blue Shield of Alabama
- Blue Cross Blue Shield of Arizona
- Blue Cross Blue Shield of Arkansas
- Blue Cross Blue Shield of Florida
- Blue Cross Blue Shield of Georgia
- Blue Cross Blue Shield of Idaho
- Blue Cross Blue Shield of Illinois
- Blue Cross Blue Shield of Kansas
- Blue Cross Blue Shield of Kansas City
- Blue Cross Blue Shield of Louisiana
- Blue Cross Blue Shield of Massachusetts
- Blue Cross Blue Shield of Michigan
- Blue Cross Blue Shield of Mississippi
- Blue Cross Blue Shield of Montana
- Blue Cross Blue Shield of Nebraska
- Blue Cross Blue Shield of New Mexico
- Blue Cross Blue Shield of North Carolina
- Blue Cross Blue Shield of North Dakota
- Blue Cross Blue Shield of Oklahoma
- Blue Cross Blue Shield of Rhode Island
- Blue Cross Blue Shield of South Carolina
- Blue Cross Blue Shield of Tennessee
- Blue Cross Blue Shield of Texas
- Blue Cross Blue Shield of Wyoming
- Blue Shield of California
- Capital Blue Cross Blue Shield
- Carefirst
- Cigna
- Emblem Health (HIPNY)
- Excellus
- Fallon Health
- Health Alliance
- Healthnet
- Highmark
- HMSA
- Horizon
- Humana
- Independence Blue Cross
- Medical Mutual of Ohio
- Premera
- Regence
- Tufts
- United HealthCare
- Wellmark
Step 3
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Fax the completed patient enrollment form to MyCartilage Care at 855-803-9485
Resource Library
Materials are available to help support insurance reimbursement and billing. Additional questions may be directed to MyCartilageCare at 877-872-4643.
Take the first step
Call MyCartilage Care
at 877-872-4643
Please note: The MyCartilage Care Patient insurance enrollment resource is provided for informational purposes only. Always refer to the insurance-specific coverage policy or contact the insurer for instructions. No statement, promise, or guarantee by Vericel claimed that these guidelines will be appropriate or that reimbursement will be made. The provider is ultimately responsible for verifying coverage with the patient’s payer source.
